Whenever guests step into their hotel room, cleanliness is usually on top of the list when it comes to assessing the quality of the accommodation. Not least of all, the level of bed hygiene is particularly important, especially for the rising number of asthma sufferers and people who struggle with allergies. No customer wants to see stains or smell odours when they pull back the covers, but the real threat is not what you can see, but rather what’s hiding beneath the surface. Health issues related to dust mites and bacteria are serious business for hotel owners, making mattress sanitisation a key priority. The dust mite scourge According to the World Health Organisation, “dust mite droppings are one of the most common household allergens and are a proven cause of headaches, runny nose, itchy skin, and puffy eyes among sufferers of asthma, rhinitis, related respiratory problems, and eczema”. Like humans, dust mites have a propensity for travel – often hitching a ride on clothes, skin, food and baggage. This is problematic in hotel settings where many travellers come and go every day, potentially leaving behind thousands of microscopic dust mites to infest hotel room mattresses. Research also shows that the use of protective covers alone is not sufficient to reduce exposure and allergic reactions to dust mites. So, what’s a hotel to do? Even though it is impossible to completely eliminate every dust mite from every hotel bed (we’re talking an average of 2,000,000 of dust mites per queen-size mattress!), it is possible to control them. Mattress cleaning & sanitising All hotels should have a Preventative Maintenance Plan (PMP) in place which includes mattress care. This plan will detail the sanitisation and cleaning methods, frequency or standards that need to be maintained to ensure good bed hygiene practices.
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According to Traveller, a high-quality hotel with strong occupancy figures will most likely toss its mattress every three to five years. For most hotels, however, the reality is closer to 10 years. In addition, a hotel’s maintenance policy should see to it that mattresses are flipped, rotated and cleaned at least twice a year. Professional mattress cleaning services are conducted via a wet or dry extraction process. Both will remove visible stains like urine or blood, and disinfect and sanitise the interior and exterior of the mattress. If the mattress needs to be used right away, opting for a dry powder method is preferable. If not, a wet extraction can be performed. In addition, a UV-C light is used to rid mattresses of dust mites, mould and bacteria Rid your hotel of dust mites and allergens. Click here to enquire about our hotel mattress cleaning services.