Dirty cubicles, bad smells and lack of sanitation facilities are often associated with poor washroom hygiene. More than unsightly and unpleasant, however, an unhygienic or unsanitary environment can actually increase risks to health, safety and welfare in the workplace or other commercial spaces. Here, we’ll discuss just some of the threats of not maintaining good hygiene practices in your business and public restrooms.

Service Perception

Probably the most obvious risk of poor washroom hygiene is the impact it could have on your brand and how people perceive you. Research has shown a correlation between washroom hygiene and consumer perception of the brand, with one study revealing that 99% of people saying that an unhygienic washroom reflected badly on that company’s brand*. Scent is also a big factor for consumers in their perceptions, with 99% of surveyed respondents saying that the smell of a washroom was important when deciding its overall cleanliness. In addition to a frequent cleaning and thorough cleaning schedule, installing automatic air fresheners and air purifiers in your washrooms will help to eliminate bad odours, and reassure users that the washroom is clean and well cared for.

Viruses & Germs

It’s no surprise that wet and humid washrooms create the ideal conditions for bacteria to breed and spread. For example, bacteria can transfer to other parts of a restroom every time a person flushes a toilet. This phenomenon, known as ‘toilet sneeze’, projects dirty water and faecal bacteria to float into the air for hours before settling on exposed surfaces nearby. Without proper cleaning, toilet sneeze could be a lingering source of bacteria in your facility's restrooms, which can be picked up by users who can potentially spread disease and infections throughout the building and beyond.
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Cubicle sanitisers help to prevent the effect by effectively sanitising and disinfecting the complete area when toilets are flushed.   

Unhygienic Behaviours

You may not realise it, but the state of your washroom has an important influence on how people behave, both in promoting good hygiene habits or compounding bad ones. Keeping a washroom stocked is important to ensure that the best personal hygiene practices are followed. For example, providing easily accessible soap dispensers and sanitisers promotes proper handwashing, which is vitally important in minimising the spread of germs.


When it comes to sanitary care, providing your female staff and customers with a discreet and hygienic place to dispose of their feminine hygiene waste is not only crucial to ensure a clean and dignified washroom experience, it’s also a legal requirement under The Occupational Health & Safety Act, 85 of 1993 and The National Environmental Management: Waste Act, 59 of 2008. The message is clear: businesses should do whatever they can create a pleasant, clean and hygienic environment that promotes good personal hygiene practices. Looking for a complete washroom hygiene solutions partner? We’ve got you covered for the supply of hygiene equipment and consumables as well as maintenance and cleaning services. Contact us today for a consultation. * from an independent survey of 329 people (Cannon Hygiene)